Welcome to the IIBA Kenya Chapter! 

The International Institute of Business Analysis™ (IIBA®) is an independent non-profit professional association that serves the growing field of business analysis. Through a global network, IIBA connects Members, Chapters, Corporations and Partners around the world to advance the business analysis profession by uniting a community of professionals to create better business outcomes. 

Our mission is to engage and support our members and community partners through educational events, mentorship, and networking opportunities. We also promote ongoing professional development and certification specific to the standards and practices of Business Analysis.

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Home Page Stories
Without a clear need, any project, solution, or requirement is like a ship without a destination...
 
Ever sat in a project meeting and wondered why everyone keeps talking about “business needs” like they’re the holy grail of success? You’re not alone. The term gets tossed around so often it can start to feel like corporate jargon — but behind the buzz lies the real reason projects succeed or fail. Business needs are more than just nice-to-have statements; they’re the heartbeat of every meaningful change an organization undertakes. Without a clear understanding of why a change is needed, even the most brilliant solutions risk missing the mark. So, what’s all the fuss about business needs anyway? Let’s unpack the hype — and the hidden power — behind this foundational concept.
Analyst Catalyst Blog
One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.
Your Instincts Are Data Too, And It's Time We Treated Them That Way
Russell Mears joined Business Analysis Live! to make the case that instinct is a form of compressed expertise that every business analysis professional should be treating as data.
Rebuilding Trust When One Stakeholder Group Gets Left Behind
At the end of a major software implementation project, every stakeholder group had a product they were happy with—except one. As we were set to go live, the most critical stakeholder management of my career was just beginning.